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Platform-agnostic knowledge migration and transformation

Migrate knowledge without rebuilding every article

Changing a knowledge platform often means changing the structure of every article. iluva helps teams transform existing source knowledge into the format required by a new destination using real target evidence.

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The problem

Teams moving a help center, knowledge base or documentation repository face mismatched templates, metadata, attachments, links and article structures. Manual reformatting makes large migrations slow and difficult to verify.

How to approach it with iluva

  1. Export or gather existing knowledge articles and related assets.
  2. Provide real target examples or specifications from the destination system.
  3. Review mappings, validate results and resolve exceptions before using the outputs.

What to know before starting

iluva is platform-agnostic: ServiceNow, Salesforce, Zendesk, Confluence, SharePoint and custom systems are examples of possible migration contexts, not guaranteed native connectors. Compatibility is determined from your actual source and target evidence.

Register for the existing self-service Beta to evaluate a real source and target. Up to 50 knowledge Processing Items are free during Beta; paid processing is disabled.

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Other useful guides

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