A practical knowledge migration workflow
iluva helps teams migrate existing knowledge between platforms and formats using actual source files and target requirements, with mapping, validation and guided exception handling.
Why this matters
Changing platforms often requires article restructuring, metadata mapping, attachment handling and link validation. Simply exporting and importing files may not meet the target system's required structure.
How to evaluate a migration
- Choose representative real articles, including tables, images, links and complex formatting.
- Supply the source files and real target samples or schemas.
- Review proposed mappings and resolve missing required information.
- Inspect generated output and validate its structure, content and links.
- Expand processing after confirming the outputs meet your target requirements.
What iluva does not promise
iluva is platform-agnostic, not a guarantee of direct connectors or automatic compatibility with every platform. It transforms existing knowledge rather than inventing missing content. Preservation and output support must be verified against real examples.
Try the existing Beta
The self-service Beta includes up to 50 free knowledge Processing Items. Paid processing is disabled during Beta.
For project-specific troubleshooting, sign in and use Ask Ted to create a support ticket and preserve the case history.